General Information
1. What is AFIT Digital Market (ADM)?
AFIT Digital Market (ADM) is an online platform that connects buyers and vendors to buy and sell products and services. We provide a space where businesses and individuals can showcase their offerings and connect with potential customers.
2. Is ADM an online shop?
No. ADM is not a direct online store. We do not sell products ourselves. We only provide a platform for vendors and buyers to meet and interact.
3. How do I buy items on ADM?
You can browse listings, search for products or services, and contact vendors directly using the contact information provided on each listing. Payments and delivery are arranged between you and the vendor.
4. Does ADM handle payments?
No. ADM does not collect, hold, or process payments. All payments are made directly between buyers and vendors.
5. How do I know if a vendor is trustworthy?
Some vendors may have a Verified Vendor badge, which indicates that certain details have been reviewed. However, verification does not guarantee transactions. Users are advised to always follow safety guidelines and exercise caution.
6. What does the Verified badge mean?
The Verified badge means the vendor has provided additional information for identity or business confirmation. It does not mean ADM guarantees the vendor or their products.
7. Can I meet vendors physically?
Yes, but we strongly advise meeting in public and secure locations, preferably during the daytime. Never meet in isolated areas and always inform someone before going to meet a vendor.
8. Is it safe to pay before seeing the product?
We recommend inspecting products physically before making payment. Avoid paying in advance unless you fully trust the vendor.
9. What should I do if I suspect a scam?
If you notice suspicious behavior, stop the interaction immediately and report the vendor through our platform. Do not send money or personal details.
10. Can I sell on ADM?
Yes. Vendors can list their products or services by following the platform’s posting guidelines. Vendors are responsible for the accuracy of their listings.
11. Are listings reviewed before being published?
Some listings may be reviewed, but ADM does not guarantee the quality, legality, or authenticity of items listed.
12. Can I return or refund items bought?
Refunds and returns are handled only between buyers and vendors. ADM is not responsible for refund disputes.
13. Does ADM charge fees?
Currently, some features may be free while others may require fees in the future. Any charges will always be clearly communicated.
14. Why is my search not showing results?
This may be due to limited listings, incorrect keywords, or filters applied. Try adjusting your search terms.
15. Is my personal information safe?
We take user privacy seriously and encourage users not to share sensitive information publicly or with untrusted parties.
16. Can ADM be held responsible?
No. ADM is not responsible for disputes, losses, or damages resulting from interactions between users.
17. How can I contact ADM?
You can reach us through the contact information provided on the website.
18. Will ADM add more features?
Yes. We plan to continuously improve the platform by adding new features and improving user experience.
Last updated: 2026